Over 45 years of experience in the property and casualty insurance industry, with over 35 years as an agent and over 10 years experience as a claims adjuster.
Expertise is broad based in both the consumer and business segments of the insurance industry.
Active in community affairs having served many organizations mostly in leadership roles.
Engaged in community activities including service on the City Council of the city of Beacon for eight years. Very aware of the needs of our community and customers.
Educated in local schools in Beacon and Dutchess Community College.
Earned the professional designation IIA from the Insurance Institute of America.
Over 30 years of experience in property and casualty insurance as an agent advocating for customers.
Expertise is broad based in the consumer and business segments of the industry.
Engaged in community affairs, having served many organizations in several leadership roles.
Involved in insurance industry affairs. Past President of the NYS Independent Insurance Agents Association and Chairman of Project InVEST, a national insurance educational foundation based in Alexandria, VA, whose mission is to encourage young people into a career in the insurance industry.
Earned the professional designation CPCU (Chartered Property Casualty Underwriter). CPCU's are considered the standard setters of the insurance industry. To achieve this prestigious designation, insurance professionals must meet requirements in the areas of education, ethics and experience.
Susan L Pagones, CIC
Partner
Administration and Accounting
Contact
Over 20 years experience in property and casualty insurance as an agent advocating for customers.
Extensive expertise in the consumer segment of the industry.
As an agent, knows firsthand the difference a good agent can make in meeting the needs of the customer.
Serves as the Chief Operating Officer of Antalek & Moore, responsible for all of the administrative needs at the firm from human resources to automation.
A Beacon native and active in many community activities.
A graduate of SUNY Brockport with a degree in Business Administration.
Earned the "Certified Insurance Counselor "(CIC) program, a rigorous series of courses covering a wide variety of insurance disciplines.
Terry Williams
Personal Insurance Team Leader
Licensed Agent
Home, Auto, Excess Liability
Customers with last names beginning P-Z
Contact
A licensed New York State Insurance Broker with over 15 years of experience in property and casualty insurance as an agent advocating for customers.
A Personal Insurance Account Manager with experience in the consumer segment of the industry. An expert in assisting clients with their automobile, home and other personal insurance needs.
Participated in many insurance industry educational and training courses.
Responsible for Antalek & Moore's automation tools.
A native of Beacon, New York, engaged in a variety of community activities.
Has a goal to provide prompt, accurate and friendly service to you and your family.
Ema McCollum, ACSR
Licensed Agent
Home, Auto, Excess Liability
Customers with last names beginning H-O
Contact
A licensed New York State Insurance Broker.
A Personal Insurance Account Manager with experience in the consumer segment of the industry. An expert in assisting clients with their automobile, home and other personal insurance needs.
Over 26 years in customer service with Verizon Communications assisting customers in matching their needs with available service options, and problem solving; all involving high levels of interaction with the customer.
Started with Antalek & Moore in a receptionist role but quickly moved into an Account Manager Position.
A native of Northern Westchester County, engaged in numerous community activities.
Completed the insurance industry's Accredited Customer Service Representative (ACSR) training and educational program, a series of intense sessions focused on major insurance product lines.
Stacie Romanelli
Licensed Agent
Home, Auto, Excess Liability
Customers with last names beginning A-G
Contact
A licensed New York State Insurance Broker with over 18 years of experience in property and casualty insurance as an agent advocating for customers.
A Personal Insurance Account Manager with experience in the consumer segment of the industry. An expert in assisting clients with their automobile, home and other personal insurance needs.
Participated in many insurance industry educational and training courses
A native of Beacon, New York, engaged in a variety of community activities especially children's sports programs.
Has enthusiasm and energy with translates into the confidence that she can provide the proper insurance coverage to meet the needs of the customer
Is a licensed real estate agent, service the Beacon marketplace.
Kathy Sandford, ACSR, CIC
Business Insurance Team Leader
Licensed Agent
Business Insurance Contact
Over 10 years of experience in property and casualty insurance as an agent advocating for customers
Expertise is concentrated in the business segments of the industry.
Commercial Account Manager and licensed NYS Insurance Broker assisting clients with property, general liability, business auto, workers compensation , directors and officers, contractor or bond.
Earned the "Accredited customer Service Representative" ACSR designation. Also has earned the "Certified Insurance Counselor "(CIC) program, a rigorous series of courses covering a wide variety of insurance disciplines.
A native of Beacon NY with a long history of leadership in community activities, especially the Girl Scouts having been actively involved for over 30 years.
Over 20 years in customer service with over 6 years in the industry as an agent advocating for the client.
Commercial Account Manager and licensed New York State Insurance Broker assisting clients with property, general liability, business auto, workers compensation, directors and officer, contractor or bond.
Broad based business background including direct marketing, data processing and retail